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Our Service

It is a role part professional, part vocation and part trade.  Our funeral directors are always
available in time of need.

We perform a unique and indispensable role in society.  It is a role part professional, part vocation and part trade.  Our funeral directors are always available in time of need.  We provide emotional support, expert and practical advice.

Service
You will experience the highest, most efficient standard of service in the area.

Experience and Expertise
Our experience and expertise extends beyond that required on a day to day basis.  We are sympathetic towards different ethnic and religious groups.  Our funeral directors are aware of the special needs involved in supporting those who have suffered a sudden death.

Compliance with Regulations
On a practical side, we ensure that all the necessary liasons and deadlines are met, and all the paperwork is completed and handed in at the right place, at the right time.  A full written estimate detailing the costs will be given with every funeral arranged.  This shows our charges, and details of the fees paid on behalf of the family.

Much of the work that John Bald Funeral Directors does is discreet, and it is not always readily apparent what duties are carried out.  In selecting us as your Funeral Director, we will ensure that each and every detail is discussed with you thoroughly to ensure your wishes and those of the deceased are correctly carried out.

Documentation
On completion of Cremation and Doctor’s forms, the Certificates are taken to the relevant authorities along with other legal documents.  All documentation and discussion about the funeral will be retained for future reference by the family and ourselves.  All information is kept in the strictest confidence.

Liason and Confirmation
All communications, regarding the funeral arrangements, with clergy, church, cemetery or crematorium and liason with the police and procurator fiscal office.

On the day of the funeral
No one knows when a death will occur, or when you will suffer the loss of a loved one.  Death can occur at any time and anywhere.  John Bald Funeral Directors will be responsible for the overall supervision of the funeral itself, and will always be available from the time of the death, to the ceremony and afterwards for help, support, guidance and comfort.  Once we have taken your instructions and have arranged a funeral at a given time, on a given day, we will carry it out, regardless of circumstances.  All arrangements made for the funeral are confirmed in writing, so that all details can be checked and agreed.  The removal of the deceased from the place of death to our funeral home is a service, providing we have the necessary authority.

The arrangement and payment of fees and disbursements relating to the funeral include: Crematorium and Cemetery fees, press announcements, floral tributes, hymn sheets, attendance cards, an external venue, plus any other detail requested by relatives of the deceased.  Where necessary, a grave will be purchased and the fees paid.

Where necessary, we will provide limousines to follow the hearse.  All staff will be attired in smart, appropriate dress, and shall ensure professional, dignified attendance and supervision throughout the funeral.  If you require any help, at any time, please contact us.

Assistance 24/7

As your funeral director, we are here to advise you in making all those arrangements which meet your personal needs and desires. Please remember that we are here to help you in whatever way we can, to help you cope and adjust to your bereavement.  Providing you with a personal 24 hour, 365 day a year service is just the start.  Remember, if you require help at any time during this period, all you need to do is call.